Privacy & Data Protection

When you interact with Aktara, browse our collections, create an account, request bespoke tailoring, or complete a checkout, we collect essential information required to deliver our services:

• Contact & Identity Details: Full name, email address, contact phone/WhatsApp number.
• Delivery & Billing Details: Shipping address, landmark, PIN/postal code, country.
• Bespoke Tailoring Details: Custom measurements, neckline preferences, blouse sleeve dimensions, height, and personal styling notes.
• Transaction Details: Payment confirmation identifiers, invoice history, and order timestamps (we never store card CVV or PIN numbers).

Your information is used strictly for legitimate business purposes:

We employ robust technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmitted between your browser and our servers is encrypted using industry-standard TLS/SSL encryption.

We do not sell, trade, or rent your personal information to third parties. We disclose data solely to trusted logistical and technical partners necessary to complete your transactions:

• Courier & freight partners (e.g. BlueDart, Delhivery, DHL) to deliver your parcels.
• Payment gateways (e.g. Razorpay, Stripe) to verify authorized payments.
• SMS and WhatsApp delivery gateways for real-time order tracking updates.

We use cookies and local storage tokens to remember your shopping cart items, preserve your login session, and analyze aggregated website traffic through Google Analytics. You can adjust your browser settings to refuse cookies at any time, although some store features may require cookies to function correctly.

You maintain full control over your personal data:

• Access & Correction: You may review and update your profile information at any time in your Account dashboard.
• Opt-Out: Unsubscribe from marketing communications with one click via email footers or WhatsApp replies.
• Account Deletion: Request complete removal of your personal profile and purchase archives by emailing our support team.