Terms & Conditions
Please read these terms and conditions carefully before using Aktara’s online store and bespoke tailoring services.
Last Updated: January 2026
Introduction & Acceptance
Welcome to Aktara (accessible at aktara.in). By accessing our website, browsing our collections, or placing orders for handcrafted Indian ethnic wear, bespoke tailoring, and accessories, you agree to comply with and be bound by these Terms and Conditions.
These terms apply to all visitors, clients, registered users, and partners. If you do not agree with any part of these terms, please do not use our website or services.
Products & Handloom Authenticity
Aktara specializes in authentic handcrafted sarees, Jamdani, pure mulberry silks, designer kurtis, and couture ensembles. Because our garments are handwoven on pit-looms and hand-embroidered by artisans, subtle variations in texture, weave irregularities, and shade nuances are the intrinsic signatures of authentic handlooms rather than manufacturing flaws.
All products are subject to availability. We reserve the right to limit order quantities or discontinue individual designs based on yarn and weaving cycles.
Pricing, Currencies & Payments
All prices are listed in Indian Rupees (INR) and inclusive of applicable GST unless specified otherwise. International shipping duties, customs fees, or local import taxes are the recipient's responsibility upon delivery.
We process transactions securely via certified payment gateways supporting UPI, major Credit/Debit Cards, Net Banking, and International Cards. Orders are verified and scheduled for weaving/dispatch only upon successful payment authorization.
Bespoke Tailoring & Custom Sizing
For bespoke blouses, lehenga stitching, and custom kurtis, measurements must be provided accurately according to our measurement guide or in consultation with our stylists.
Important Custom Policy:
- Bespoke and custom-tailored orders cannot be returned or refunded once fabric cutting commences.
- We provide complimentary minor alteration support at our Kolkata studio within 14 days of receipt.
- Any changes to measurements must be submitted within 24 hours of placing the order.
Intellectual Property & Trademarks
All content, imagery, logos, brand names, product photographs, videos, and graphics published on Aktara are the exclusive property of Aktara and protected under Indian and international intellectual property laws. Unauthorized reproduction or commercial distribution without written consent is strictly prohibited.
Limitation of Liability & Jurisdiction
Aktara shall not be liable for any indirect, incidental, or consequential damages resulting from website downtime, carrier delivery delays, or force majeure events. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.
Questions & Grievance Contact
For any legal inquiries, questions regarding these terms, or order disputes, please connect with our team:
aktaaraa@gmail.com
Phone / WhatsApp
+91 98302 33654
Atelier Location
46/1 Sankar Halder Ln, Kolkata 700005
Need Help with an Existing Order?
Our support team is on standby to assist with tracking, sizing, and custom styling inquiries.
